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How to make a Patient Happy?
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Published on Nov 19, 2015
Dsicuss role of IT in healthcare
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1.
Happy Patient
What made him Happy?
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Tojosan
2.
excellent Medical Team
Sure, you need a great team!
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Christiana Care
3.
advanced Medical Equipment
Yes, you need great tools!
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pennstatenews
4.
Premium hospital rooms
Absolutely, the rooms need to be super!
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Cayusa
5.
Healthcare IT?
Will this do?
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TaranRampersad
6.
Do you need a Mobile App?
Are mobile devices used?
By Doctors and Nurses?
And Patients
At home or office?
Integrated with medical devices
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Robert S. Donovan
7.
And This EMR?
The Chief Complaint
Relevant History
Test Results and Images
Doctors Observations
Care Plan
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juhansonin
8.
And a connected patient?
Patient Education
Chronic Disease Monitoring
eConsultation
Patient Communities
Testimonials on social media
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opensourceway
9.
Are you ready for IT?
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Army Medicine
10.
roadmap for IT
Timeframe of 5-10 yrs ahead
Strategic Objectives for IT
Projects Planned
Implementation Schedule
KPIs Baselined
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cote
11.
Well defined processes
Process mapping using CEM Methodology
Business Processes to achieve KPIs
Clinicap Protocols for quality outcomes
Dashboard for Management Reporting
Resulting in Happy Patient :-)
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IvanWalsh.com
12.
technical Architecture
Integrated System or Silos?
Are the systems High Performance?
User friendly Interfaces?
Redundant - back ups and recovery?
Does IT perform to expectations of users?
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fishgirl7
13.
Healthcare IT experTise
Defined team structure in IT
Led by a CIO to plan at a business level
And an IT Manager to prepare reports
Backed by a System Administrator
And Medical Business Analysts
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Phillie Casablanca
14.
EMR Maturity
Does your HIS support EMR?
Is their Adoption by users?
What are the main issues?
Which level of HIMMS Model?
Best Practices in EMR Adoption?
15.
Mobile Health
Registration and Check in
Appointment Scheduling
Bill Payment
Reminders
Monitoring
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HealthGauge
16.
connected PAtient
Ease of access for appointments
Patient Education through website and portal
Keeping in touch with patient
Sharing between patients and doctors
Integration with eHealth platforms
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steven w
17.
engage us as a Partner to
Audit Current Hospital IT Systems
Discover Requirements of Users
Prepare Healthcare IT Roadmap
Implement and Plan EMR
Make your patients Happy :-)
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Princeton Public Library, NJ
18.
Thanks!!
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theqspeaks
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