Getting Online

Published on Apr 06, 2016

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Hyde Plus

In 2013 many residents did not use the internet

Talk through stats

All happening at a time when more and more public services were going online

In particular we knew the introduction of uc would have a big impact on any residents claiming benefits - as the new system mean all benefits had to be applied for and managed online

Increase residents:

Digital skills

Access to the internet

Photo by speedoflife

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60 Digital Champions have trained and volunteered with us

Supported by Digital Unite's online Digital Champions Network

Together you have:

Set up sessions in 30 different locations

From London, Brighton & Kent, to Chichester, Gosport, Peterborough & Kings Lynn!

Delivered 850 digital skills sessions

Supported 4500 visits to Hyde Computer Drop-ins

Given more than 3500 hours of your time

Taught more than 500 Hyde residents and hundreds more community members

40% feel more in touch with the modern world, friends and family

Photo by katypang

A quarter of learners have made new friends

81% of learners said sessions were good or excellent

80% of learners remain online after training

Photo by .reid.

But it's not all about numbers

It's about people!

And finding a way to make the Internet relevant for each learner


"When he first spoke to me he said: 'Getting online isn't for me.' By the end of the session he wanted to buy a tablet!"

Discovering a picture of a plane he flew in the war

Photo by Hawkeye UK

Using Google Earth to find the house she grew up in

Photo by chefranden

Uploading her CV for the first time and applying for a job

Photo by GotCredit

Learning that she could watch Cliff Richard videos on Youtube!

Photo by katybird

Making instant contact with a relative in America through Facebook

Getting registered on Home Swapper - he was worried about the Bedroom Tax

Finding the cheapest flight for her trip to see family in Nigeria

Photo by neajjean

Discovering the power of twitter for growing his business

Photo by mkhmarketing

Understanding how to use Universal Job Match after having his benefits sanctioned

Photo by 401(K) 2013

Downloading photos of her granddaughters

Perfecting the art of the selfie!

"Digital Champions have given me confidence, I've come a long way since my sessions and started to enjoy using the internet"

"Digital Champion lessons have opened up a whole new world for me"

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Photo by vistamommy

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Emma Weston OBE
Chief Executive
Digital Unite

Sophie McKechnie

Haiku Deck Pro User