Attentiveness -- must be aware of passengers’ needs to ensure a pleasant and safe travel experience
Communication skills -- should have an ability to speak clearly, listen attentively, and interact comfortably and calmly with passengers and other crew members
Customer-service skills -- Must have poise, tact, and resourcefulness to handle difficult situations and meet passengers' needs
Decision-making skills -- must have an ability to act quickly and decisively in emergency situations
Physical stamina -- must be in good physical health in order to carry objects, lift baggage, work through the night, and stand/walk for long periods of time
First aid skills -- must know how to perform CPR, basic first aid, and other emergency responses
Flight attendants will receive training from their employer
Although university education is not required it may be preferred with a background in hospitality and tourism, public relations, business, social science, or communications
Applicants who choose to work on international flights, must be fluent in a foreign language