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Engaging the Overlooked

Published on Nov 21, 2015

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PRESENTATION OUTLINE

Engaging the Overlooked

National Church Residences Center for Senior Health
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Typical Client

Profile of Client/Caregiver

Most frail, at-risk client
Cognitive impaired
Clinically complex

At a nursing home level of care

High risk for nursing home placement
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Profile of Caregiver


Caregivers struggling with burnout

Classic sandwich caregiver

financially challenged

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Must have value

WIIFM??
Must be clearly defined value that saves $, makes life easier or makes $
If value is not clearly defined - WIIFM then no matter - no engagement

The Event

Caregivers are preoccupied with their lives
Many responsibilities
Multi channel communication
- in person
-via written info
-phone calls
Photo by W Mustafeez

Getting the clients There

Provide transportation
Provide meals
Provide client care
Provide child care

Follow up

Questions?

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