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Emotional intelligence

Published on Nov 18, 2015

Aspects of Emotional Intelligence

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1.

Emotional intelligence

Based on Daniel Goleman's Working with Emotional Intelligence
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2.

self-awareness

Knowing one's internal states, preferences, resources, and intuitions.
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3.

Self-Awareness

  • Emotional Awareness
  • Accurate Self-Assessment
  • Self-Confidence
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4.

self-regulation

Managing one's internal states, impulses, and resources
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5.

Self-Regulation

  • Self-Control
  • Trustworthiness
  • Conscientiousness
  • Adaptability
  • Innovation
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6.

motivation

Emotional tendencies that guide or facilitate reaching goals.
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7.

Motivation

  • Achievement Drive
  • Commitment
  • Initiative
  • Optimism
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8.

empathy

Awareness of others' feelings, needs, and concerns
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9.

Empathy

  • Understanding others
  • Developing others
  • Service orientation
  • Leveraging diversity
  • Political awareness
10.

Social skills

Adeptness at inducing desirable responses in others.
11.

Social Skills

  • Influence
  • Communication
  • Conflict management
  • Leadership
  • Change catalyst
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12.

Social Skills cont.

  • Building bonds
  • Collaboration & cooperation
  • Team capabilities
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Missy Wanstall