Emergency Protocols & Code of Conduct

What Resources Exist to Manage Crisis Here?

• Administrator On Call
• Residence Director On Call
• Resident Assistant On Call
• Public Safety/EMS
• University Health Services
• Counseling and Psychological Services

RA On Call - What You Need To Know

• Two per cluster- RA 1 & RA 2 (different roles)
• Shifts begin and end at 4:00 PM each day
• Carry cell phones throughout shift and respond to calls
• Conduct rounds between 8:30-12:30/9:30-1:30 nightly; adhere to curfew and 10 min radius during day

RA On Call Responsibilities

• Be ready at 4 PM with S@B shirt on, master keys in hand, review Duty Log
• Answer phone when called, notify RDOC for major concerns
• Conduct 3 rounds, interact with students and confront policy violations
• Document concerns in incident reports and Duty Log, sign DL at end of shift

Common Issues & How To Respond to Them

Responding to Emergencies

• DO NOT respond alone if you're uncomfortable!
• Consult RD on Call (24/7) or Summer Office (M-F, 8-4) for assistance
• After consulting and responding, fill out an incident report form (link forthcoming) and add to Duty Log if you are RAOC

Responsibilities In Crisis

• GET HELP!
• Ensure physical and emotional safety of all involved (you too!)
• Gather information, support students, assist when help arrives.
• Act calmly and professionally.
• Obtain support for yourself if needed.

Missing Students

• Curfew: 10 PM (SPARK, Sports Camps) OR 11 PM (Pre-College)
• IF student is 1-29 MINUTES LATE, make note but DO NOT CALL RDOC
• IF 30 minutes late, call RDOC
• RDOC will call AOC after 60 mins, DPS initiates Missing Persons protocol

Medical Emergency

• RAs contact EMS (863-4111) IMMEDIATELY, then notify RDOC
• RAOC accompanies student to hospital (RD if alcohol/drugs)
• RDOC notifies AOC/Natalie via phone if serious, e-mail if not; notifies parents

Alcohol & Drug Concerns

• If student visibly intoxicated or you suspect they are, call RDOC and EMS immediately
• RDOC will respond, go to hospital
• If breaking up party, ask for IDs and names, have DPS confiscate, then break up the party
• AOC notifies Natalie, parents, etc.

Psychological Emergency

• Call EMS, RDOC immediately.
• AOC/RDOC calls CAPS, may set up psychological consult.
• RAOC may be needed to help out/debrief CAPS staff if necessary.

Assault (Sexual and Physical)

• Call RDOC immediately, stay with student until they arrive.
• If sexual assault, student should avoid bathing until after AOC/parent notified.
• AOC will work with RDOC, Director to support student
• If trauma, call EMS - Natalie/AOC and CAPS will go to hospital, NOT RA

Racial Harassment and Bias Incidents

• DO NOT assume RDs, others aware- be supportive and encourage reporting to DPS
• Instances involving graffiti, other physical acts should be documented (take a pic w/ RA phone), THEN covered by Facilities
• Call DPS in case of incidents involving graffiti, texts,etc., then call RDOC

Excessive Noise and Disruption

• Speak directly with students involved- if you feel uncomfortable or witness property damage, call DPS
• Notify RDOC if you call DPS and fill out incident report.

Bullying

• If student feels threatened/unsafe, call DPS & RDOC.
• If no immediate danger, consult RDOC immediately.
• RDOC will consult AOC/Natalie.

Student Code of Conduct

Code of Conduct - Major Highlights

• Quiet Hours
• Visitors
• Fire Safety
• Curfew
• Overnight Leaves
• Alcohol/Drugs

Code of Conduct - Major Highlights

• Smoking
• Lockouts/Lost Keys/Lost ID
• Room Changes
• Abandoned/Damaged Property
• Lost & Found

What Happens When Rules Get Broken?

• Students involved in documented incidents reported to RD of area, RD for conduct and Natalie
• RD/Natalie conducts disciplinary meeting; student found responsible or not responsible
• If responsible, consequence determined

Possible Consequences

• Warning
• Parental Notification
• Restitution
• Relocation
• Dismissal

Takeaways

• In emergencies, ensure safety THEN call DPS/RDOC as appropriate.
• NEVER handle crisis alone!
• Our community has specific rules - not following them does have consequences for students.

IMPORTANT NUMBERS

• RD On Call: (401) 641-9044
• Admin On Call: (401) 863-3322
• EMS: (401) 863-4111
• DPS [Non-Emergency]: (401) 863-3322