Ember's digital proposition by John Fox

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Ember's digital transformation proposition for using digital technology to improve business efficiency and achieve significant channel shift.

Ember's digital proposition

Published on Nov 18, 2015

Ember's digital proposition for using digital technology to improve business efficiency and achieve significant channel shift for your council.

Using digital technology to improve business efficiency and achieve significant channel shift

Ember's digital transformation proposition for using digital technology to improve business efficiency and achieve significant channel shift.

Review, Strategy, Engagement & advocacy

Examine typical customer experience of website, testing a range of typical tasks
The mobile experience also examined
Social media engagement and promotion of channel shift examined.
Site visit to interview stakeholders, examining existing publishing arrangements, digital governance and overall digital capability.
Comprehensive written report emailed within one week
Recommendations given on how to achieve a better customer experience and where to save money.
Optional presentation of results to senior management team.

Comprehensive written report emailed within one week
Recommendations given on how to achieve a better customer experience and where to save money.
Optional presentation of results to senior management team.
Fixed fee, £1950 + VAT

Investigation and production of a digital strategy
A ‘critical friend’ review or refresh of an existing strategy.
Use our extensive experience in programme and project management to support implementatio.
Design and lead necessary cultural change to ensure council is fit for digital.