Difficult Times

Difficult Times

• Pandemic
• Racial Unrest
• Financial Crisis
• Natural Disaster
• Personal tragedies

Organizational Compassion

• Lessens immediate suffering
• Enables recovery now and future
• Increases attachment to colleagues

Witness or Participate

• Same effect
• Contributes to increased capacity for excellence

Beyond Empathy

• Public Action
• ease people's pain
• inspires others to act

Organizational

• Context for Meaning
• prepare environment for processing
• Context for Action
• prepare environment for alleviating suffering

"...we have found that those
who excel at leading compassionately and effectively in times of crisis adhere to a set of shared practices that help people make sense of terrible events and allow employees to move on."

Living Leadership

• Model and practice
• Share feelings
• Being present
• physically emotionally
• emotionally
• Caring for basic needs
• Values driven
• All in this together
• Symbolism - rituals, traditions
• Allocate Resources

Compassion

• Values driven
• address:
• basic needs
• grief
• Encouraged among & between all

Measuring

• Scope
• Scale
• Speed
• Specialization

Harvard Business Review
Leading in Times
of Crisis
Dutton, Frost, WOrline, Lilius, & Kanov

Summer 2020