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Slide Notes

We hear enough about startups, we need to focus more on stay ups and sustainable growth.

This presentation is on the changes in the workplace and ways of adapting to flexible work patterns, places and projects.

It references the book Dance at Work by Helen Baxter: http://danceatwork.net
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Dance at Work

Published on Nov 06, 2015

Presentation by Helen Baxter of Mohawk Media at the Wellington Female Founders Forum.

PRESENTATION OUTLINE

Dance at Work

the creative business toolkit
We hear enough about startups, we need to focus more on stay ups and sustainable growth.

This presentation is on the changes in the workplace and ways of adapting to flexible work patterns, places and projects.

It references the book Dance at Work by Helen Baxter: http://danceatwork.net

HelenBaxter.me

@msbehaviour |@idanceatwork |@mohawkmedia
I'm a director of Mohawk Media - producing animation, infographics and data-driven storytelling with a creative team based in Wellington, Auckland, Nelson. http://mohawkmedia.co.nz

I have loved animation and writing since I was a child and enjoy telling stories with meaning and value. The stories we like to tell the most are about technology or science innovations, research, community and social enterprise.

This image is from the Child Poverty solutions series produced in 2013, in associated with Dr Siouxsie Wiles, one of New Zealand's top science communicators.

http://mohawkmedia.co.nz/video/child-poverty-solutions-in-nz

1st Website 1994
ISP Trainer 1997
Radio / TV 1998
Producer 1999
eCommunity 2000

Born in NZ. Left on UK OE at six weeks old.

1983 - First Computer BBC Basic Micro where I typed games in by hand from magazines.

1994 - First web startup on a dial up, with a website hand-coded in HTML on a 486!

In the UK I was a writer, internet trainer, online producer at an international web agency building community platforms.

Then editor/community Manager of an international KM & Innovation community for the European Commission.
Photo by psd

KnowledgeBoard 2001
Radio DJ / VJ 2004
Mohawk Media 2006
Wellington 2010
Animator 2017

Moved back to NZ in 2001 for the lifestyle, the slower pace and the Knowledge Wave.

One year in the Waikato. Seven in Waitakere. Seven in Wellington.

Wellington is the best place I have ever lived for being a 'Creative Geek', for people, place and potential.

It's really exciting to be surrounded by entrepreneurs, academia, makers and doers, also a growing VR & AR community.
Photo by kennymatic

NZ Bandwidth 2001

slower than a pigeon
Rewind to 2001. Running KnowledgeBoard with a tech team in Bristol (UK), KM team in Brussels and Stuttgart, over 60 editors worldwide. From a farmhouse in a forest in the rural Waikato.

With no Skype, Google docs or Cloud tools. Just email, phone and text based chat Babelfish to help translate all the European languages.

No broadband, 2 dial up lines and a satellite that stopped working when it rained.

It rains a *lot* in the Waikato.

Covered a story in 2001 of a local adventure company that were sending digital pics for printing by pigeon, as it was faster than email!
Photo by Stéfan

Future of Work

  • Flexibility
  • Globalisation
  • Lifelong Learning
  • Projects / Dynamic Teams
  • Converging IT, Comms, Media
The creative business roadmap, and the reason for our flexible/distributed agency model at Mohawk Media, was drawn from a report published in 2001 by the KnowledgeBoard team predicting the future of work in 2011.

Highlighted 5 key drivers leading to fundamental changes in the nature of work and the workplace.

1. The falling costs of technology
2. Increasing globalisation
3. Increasing mobility of work and workers
4. The rise of e-business and ubiquitous technology
5. The convergence of IT, communications and media

Leading to increased flexibility, globalised teams, the need for lifelong learning, projects based work with dynamic teams and the congence of IT, Communications and Media.
Photo by peasap

No More Jobs

clients, contracts & portfolio projects
The first chapter of my book is titled No More Jobs covering the rise in flexible, contract based work.

Watch an infographic video at the Big Idea creative community.

http://www.thebigidea.co.nz/news/columns/msbehaviour/2015/jan/158561-no-mor...

Remote

Offices are Resources of Mass Distraction
I often say that open-plan offices where thinking goes to die. They are useful for the right type of work and the right time

Choose flexible options for the required tasks, save Face to Face for high bandwidth and knowledge sharing activities.

Can recreate some of the experience of Face to Face but not all remotely

Get people together onsite at least every quarter if possible
Photo by B Tal

Flexible

Trust, Time, Tools
Don't think of it as remote - see is as flexible working.

Portfolios of projects for a range of clients with local/international teams. Some at home, some co-working, some in coffee shops.

Choose the right location for the best project outcomes.

Why Remote Work Thrives in Some Companies and Fails in Others - https://hbr.org/2015/03/why-remote-work-thrives-in-some-companies-and-fails...

"Many companies focus too much on technology and not enough on process. This is akin to trying to fix a sports team’s performance by buying better equipment. These adjustments alone might result in minor improvements, but real change requires a return to fundamentals.

Successful remote work is based on three core principles: communication, coordination, and culture. "

Key 'Remote' Work Issues

Isolation
Loss of confidence
Misunderstandings
Working longer hours
Less feedback, thanks or support
Feeling ‘out of the loop’
‘Out-of-sight, out-of-mind’
Photo by UrbanGrammar

Trust

  • Social Glue
  • Transparency
  • Intangibles
  • Reputation
  • Respect
The Trust Special Interest group on KnowledgeBoard was by far the most popular and active. Based on reputation, intangibles, respect, open, shared connections.

Trust is what binds networks of people together, and comes from transparency through activity streams, clear objectives and communications.

Trust Tips

Regular checkins
Activity streams for transparency
Weekly with manager (personal)
Knowledge flows
Culture & Community
Monthly ‘social’
'Face' time

http://www.infoq.com/news/2015/03/trust-working-remote
Photo by carterse

Time

  • Output v timesheets
  • Makers schedule
  • Flowtime
  • Attention
  • Focus
We don't have a problem with lack of time - we have a problem with attention overload and lack of focus. Also a clash between the Makers and Managers schedule.

Time Tips

Clear deadlines and expectations
Processes for briefing, managing and delivering work
Regular ’Face Time
Set boundaries (work/life)
Watch out for overwork

''Makers v Managers schedule"
http://www.paulgraham.com/makersschedule.html

Paul Graham is the founder of successful VC/seed accelerator Y Combinator who funded Scribd, Reddit, Airbnb, Dropbox, Disqus, Stripe and over 300 tech companies and non-profits. He sees coders and developers as makers as well as designers/creatives.

The Managers' schedule is one hour chunks of time. Makers work in 90 minutes flow time cycles in half day units. It takes time to warm up/cool down and switch tasks.

"Each type of schedule works fine by itself. Problems arise when they meet. But the smarter ...bosses... restrain themselves, if they know that some of the people working for them need long chunks of time to work in."

At Sift.co.uk (who built the community platform behind KnowledgeBoard) people had to book time ahead with the technical team even to "ask a quick question".

They respected the flow time needed to create or solve problems.
Photo by srgpicker

Tools

  • Ideas Time
  • Time Projects
  • Projects Comms
  • Promotions
  • CommsPromotions
  • Promotions
Out of 300 tools in my book dance at work I managed to narrow the list down to five.

We use Teamwork as a company intranet, and Trello to manage our projects and international team

For communications - Google and Slack

Money management (invoices/accounts) is through Xero

News feeds - I subscribe and read my news/research using Feedly on multiple devices to get out of the distraction of a browser.
Photo by jdtornow

Future Proof?

I don't have the answers, but I have some questions...
How can you future proof anything? You can't.

However you can keep asking why? how? who?

Adopt the Kaizen philosophy - continual, incremental improvements to save time/decisions. Too many decisions lead to decision fatigue.

Like matching mug colours to spoons so you always know which mug has sugar in!

Yes, we really do this at Mohawk Media.
Photo by Bilal Kamoon

How can we...

  • Keep money and knowledge flowing while growing?
  • Stay earning and learning?
  • Work less achieve more?
  • Stay fit and healthy?
  • Have fun at work!
Growth means different things to everyone.

It could be to grow a large company or a small but highly profitable one.

Personal growth is also vital, without health wealth is meaningless.

How can we grow, keep money and knowledge flowing, get more out of the time we spend while staying fit, health and happy?

Some good apps to stay on track - Buddhify, Coach.me, Happy.me

The concept of retirement also need to being re-examined and that may not be such a bad thing....
Photo by ecstaticist

Tips

  • Pose goals as questions
  • Dance at every chance
  • Live your values
  • Work in stages
  • Have fun
Use processes, brain-hacks and apps to help you.

Pose goals as questions to activate your subconscious superhero. How can you exercise more? Who do you want to work with?

Values underpin everything.

Work in stages to get to where you want. It's not always an Either / Or choice but AND.

Fun doesn't have to be frivolous.
Photo by Pedro Vezini

Managing Director

Ideas, Projects, Time, Files, Team, Clients, Comms, Money
As MD I have to manage multiple creative projects and a remote network of clients and creatives.

I have a toolkit to help me manage ideas, projects, time, files, tasks, clients, communications and most importantly money.
Photo by bfishadow

Mohawk Media

animation, infographics, storytelling
Mohawk Media is a boutique animation and infographics agency specialising in data driven storytelling.

We are experts in health, science and tech communications, and manage a network for specialist contractors.

Projects include the Did You Know about... alcohol and drugs series, animations on CRISPR Gene Editing for the Royal Society and Using Encryption in Private Messaging for Internet NZ.

Trello

Trello is an invaluable ideas and project management tool we use in the Mohawk Media studio.

ProofMe

We use Proof Me at Mohawk Media to get internal and client feedback and sign-off directly marked up on screen.

It deals with all files types - docs, pdfs, mp3s and video/animation files.

Slack

We use Slack at Mohawk Media internally to transfer files and communicate with our distributed creative teams.
Photo by Scott Webb

Creative Commons

We use Creative Commons resources such as The Noun Project for icons, or Freesounds for foley noises for our animation and infographics.

Most of our content, especially infographics based on NZ Government funded research are published under CC licenses.
Photo by Kalexanderson

thebigidea.co.nz

The Big Idea is the home of New Zealand's Creative Industries. It's a great place to showcase portfolio work and see weekly creative work listings.
Photo by otherthings

danceatwork.net

/extras - free planner
For a free personal planner visit http://danceatwork.net

Read the first chapter for free at Amazon:
http://www.amazon.com/dp/B00NQSUPRQ

This last pic really appeals to the geek in me.

It's a Stormtrooper, dancing with Storm.
Photo by JD Hancock