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Daily Services

Published on Nov 21, 2015

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PRESENTATION OUTLINE

Daily Services

At The Yellowstone Club

Arriving at the residence

  • Presentable & Professional (Music, Nametag, Etc.)
  • Review Special Requests
  • Plan Of Action With Teammate

Entering the home

  • Knocking First, Wait 60 Seconds
  • Knock & Ring Bell Second, Wait Another 60 Seconds Before Entering
  • Always Announce Yourself
  • Ask if okay to enter if greeted by a guest
  • Offer to come back if guest is in house
  • Shoes should be neatly placed

Kitchen

Kitchen

  • Grocery Lists, Other Notes
  • Put Groceries Away
  • Garbage
  • Dishes/Housekeeping
  • Coffee/Sugars/Cups/etc.
  • Loved Items
  • While You Were Out Cards
  • Turn Off Stoves/Lights If Left On

Refrigerator

  • Perfectly Faced
  • Check Dates/Spoiled Food
  • Stock/Re-stock
  • Ice Maker On

Backstock

  • Update Backstock In Smartsheet
  • Note Anything Needed For Next Daily Service

Wine & Liquor

  • Marketing Setup
  • Loved Beverages/Requests
  • Anticipate Needs
  • Bar Items

our mission

At Residential Services

Providing members, their families and guests an exclusive an secure opportunity to enjoy a Montana lifestyle, with unmatched recreational amenities, in a community that embraces families, and the cultivation of new and lasting friendships

Great Room

  • Fireplace
  • Building Fires
  • Ash Bins/PM's
  • Windows/Blinds/Lighting

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How To build a fire video

Photo by youleah

House-wide items

  • Mini Fridges
  • Tidying Up
  • Doors Closed & Locked
  • Wifi!

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Bedrooms

Primarily Check Humidifiers & Place Waters

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Garage

  • Floors
  • Garbage
  • Closing Doors

Exterior

  • Sweep
  • Other Issues
  • Grill
  • Hot Tub

Special Notes

  • Duration of Stay
  • Closed Door Rule
  • First Name Basis
  • Mail Center
  • Learning The Guest
  • Housekeeping Schedule

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