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Daily Services
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Published on Nov 21, 2015
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PRESENTATION OUTLINE
1.
Daily Services
At The Yellowstone Club
Photo by
Pawel Pacholec
2.
Arriving at the residence
Presentable & Professional (Music, Nametag, Etc.)
Review Special Requests
Plan Of Action With Teammate
3.
Entering the home
Knocking First, Wait 60 Seconds
Knock & Ring Bell Second, Wait Another 60 Seconds Before Entering
Always Announce Yourself
Ask if okay to enter if greeted by a guest
Offer to come back if guest is in house
Shoes should be neatly placed
4.
Kitchen
5.
Kitchen
Grocery Lists, Other Notes
Put Groceries Away
Garbage
Dishes/Housekeeping
Coffee/Sugars/Cups/etc.
Loved Items
While You Were Out Cards
Turn Off Stoves/Lights If Left On
6.
Refrigerator
Perfectly Faced
Check Dates/Spoiled Food
Stock/Re-stock
Ice Maker On
7.
Backstock
Update Backstock In Smartsheet
Note Anything Needed For Next Daily Service
8.
Wine & Liquor
Marketing Setup
Loved Beverages/Requests
Anticipate Needs
Bar Items
9.
our mission
At Residential Services
10.
Providing members, their families and guests an exclusive an secure opportunity to enjoy a Montana lifestyle, with unmatched recreational amenities, in a community that embraces families, and the cultivation of new and lasting friendships
11.
Great Room
Fireplace
Building Fires
Ash Bins/PM's
Windows/Blinds/Lighting
12.
Untitled Slide
13.
How To build a fire video
Photo by
youleah
14.
House-wide items
Mini Fridges
Tidying Up
Doors Closed & Locked
Wifi!
15.
Untitled Slide
Photo by
BIGDOG3c (J. Todd Poling)
16.
Bedrooms
Primarily Check Humidifiers & Place Waters
17.
Untitled Slide
18.
Garage
Floors
Garbage
Closing Doors
19.
Exterior
Sweep
Other Issues
Grill
Hot Tub
20.
Special Notes
Duration of Stay
Closed Door Rule
First Name Basis
Mail Center
Learning The Guest
Housekeeping Schedule
21.
Untitled Slide
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