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Customer Jouyney

Published on Nov 18, 2015

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PRESENTATION OUTLINE

1.

A NEW CUSTOMER

SHE JUST MOVED FROM A COMPETITOR
Photo by Klardrommar
2.

WHY DID SHE MOVE

WHY DOES A CUSTOMER CHURN
Photo by chrismar
3.

DISENGAGED

MOST CUSTOMERS LEAVE CAUSE THEY DONT THINK YOU CARE
Photo by nasrulekram
4.

KNOW

SHOW THEM YOU CARE BY KNOWING THEM
Photo by nasrulekram
5.

OUT COMPETE

INSIGHT YOUR WAY TO SUCCESS
Photo by tharrin

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