Formalize a systematic process fo rate review, revision, and communication of the agencies mission, vision and purpose that includes all stakeholder groups and their contribution to the continuous improvement process.
Identify, collect and analyze data around clear measures of impact to determine program effectiveness across the agency. Provide professional development to all agency personnel in the use of data to design, implement and evaluate continuous plans to improve the effectiveness of programs and services. Develop a systemic and systematic process to gather, monitor, analyze and communicate data results of organizational efforts and effectiveness to internal and external stakeholders.