Copy of Mobile Operators take heed by Clint Waltman

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Slide Notes

Copy of Mobile Operators take heed

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PRESENTATION OUTLINE

Mobile Operators take heed

5 basic expectations of service (not great)

Coverage helps

Let's not battle to set up a call

Simplify everything

We don't need your techie jargon!

Don't make us wait

For a delivery or feedback to a query

Bill shock

Not cool....

C.A.R.E.

Profit-driven companies don't retain customers

Untitled Slide

Clint Waltman

https://www.facebook.com/app_scoped_user_id/10153473482718783/

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