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Published on May 18, 2016
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PRESENTATION OUTLINE
1.
Journey Mapping
Photo by
Instant Vantage
2.
Why Map the Library?
Its about creating successful, happy and engaging journeys for those who visit the school library.
3.
Who Visits the Library?
The Inquirer
The Reader
The Explorer
4.
Touchpoints
Physical or Virtual Spaces
5.
Touchpoints are where visitors interact with the library
6.
User Experience - UX
See
Say and Do
Highlights
Lowlights
7.
From Entry to Exit
And all the points in between
8.
Is your entry uninviting?
Photo by
Nikos Niotis
9.
Make a Map
And analyze it
10.
Focus on the Goals
of your students and staff, not stuff
Photo by
WalkingWounded
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