BY ESTER HENEN, KEVIN SINGH AND SARAH YONGO.

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Types of task groups

• Project Teams
• Focus Groups
• Brainstorming Groups
• Advisory Groups
• Quality-Improvement Groups
• Decision-Making Groups

Project teams work together with their unique skills to achieve a common goal.

Focus Groups are a small group of people whose opinions about something are studied to learn the opinions that can be expected from larger group.

Brainstorming groups

Advisory groups consist of experienced individuals who provide insights that influence decisions.

Quality Improvement group members place a high emphasis on maximizing output and productivity.

Decision making groups

https://www.youtube.com/watch?v=nE6mDCdYuwY

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StYLES OF LEADERSHIP.

• Authoritarian Leadership
• Laissez-faire Leadership
• Democratic Leadership

Decision-Making methods

• Consensus
• Voting
• Compromise
• Authority-Rule

Stages of organizing group discussion

• Define the problem
• Analyze the issue
• Establish Criteria.
• Generate Solutions
• Evaluate Solutions
• Choose and Implement the best decision.
• Develop an action plan to monitor the solution

How should conflict be handled in a group setting?

characteristics of group conflict.

• Disruptive
• Constructive

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Constructive conflicts are building blocks to growth.

Sources

• http://www.merriam-webster.com/dictionary/focus%20group
• https://www.youtube.com/watch?v=nE6mDCdYuwY

CHAPTER 12

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Workplace routine

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