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Business Plan
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Published on Nov 18, 2015
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1.
BUSINESS PLAN 2014
B&M CUCKOO BRIDGE
Photo by
Spider.Dog
2.
FULL SHELVES ALL DAY EVERY DAY
Department must be merchandised correctly
Triggers must be set to meet the sales and shelf fill
Point of sales is crucial as no price no sale
Manager special department as to be to plan and 100% full
Photo by
summonedbyfells
3.
MANAGEMENT TEAM
Restructure the management team
Managers accountable for there department and team members
Weekly commercial floor walks
Accountable for the recruitment and training of there teams
Embrace the B&M way and represent the values of the company
Photo by
bazzarrgh
4.
SUMMARY
Right people right place right time
Right stock right place right time
All staff passionate about the business
Smile- simple but very effective
Have fun in every role we do
Photo by
JohnConnell
5.
CUSTOMER SERVICE
Smile - it's as simple as that
Take the customer to the product
Correct zoning to ensure all areas are covered
Staff trained in there specific role to maximise up sales
Till staff asking customers if they found everything they wanted and feeding back
Photo by
summonedbyfells
6.
RIGHT PERSON-RIGHT PLACE-RIGHT TIME
All staff trained and reviewed to ensure they are fit for purpose
Correct deployment planner based on sales & service
Duty manager control document used daily
Review team on a daily basis through team brief and end of shift review
Recruit the right person every time
Photo by
Dumfries Museum
7.
B&M
OUR MISSION IS TO BE THE BEST B&M
Photo by
Jim & Claire
Dale Buckley
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