IN-PERSON

WAIT YOUR TURN, BE INTERESTED IN THE OTHER PERSON

WITH THE APPROPRIATE LEVEL OF DETAIL

AVOID TOPICS THAT NOT ALL CAN FOLLOW

TO REMEMBER SOMETHING

DROP IT AND MOVE ON, IT WILL COME TO YOU LATER

FIDELITY TO AN OBJECTIVE

ABOUT SELF-INTERRUPTIONS

ANNOUNCE YOUR INTENTION TO PURSUE AN OFF-POINT

FEEL FREE TO SHIFT GEARS

THE "JUST NEED TO BE HEARD" CONVERSATIONS

LISTENER LISTENS AND DOESN'T THINK YOU TALK TOO MUCH

THE RISK OF YOUR LISTENING FEELING BORED OR DYING TO RESPOND IS INCREASING

GENERALLY, YOU SHOULD STOP OR ASK A QUESTION

DON'T RUSH TO FILL SILENCE IN A CONVERSATION

PEOPLE WHO ARE "GETTING IN LINE" IN THE CONVERSATION

NOTICE PEOPLE WHO TRIED TO SAY SOMETHING, BUT GOT CUT OFF

DURING THE CONVERSATION

CONVERSATION-STOPPING PHRASES

THEY'RE THE MOST EFFECTIVE WAY TO CONVEY IDEAS

BE AN ACTIVE, RESPECTFUL, AND GENUINE LISTENER

WHEN THE CONVERSATION IS OVER

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