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Slide Notes

http://ow.ly/yoVqd. In this difficult economic climate, we are all under pressure to reduce costs and support and maintenance renewals are often getting increasingly scrutinised.

Are you paying Oracle support on licences you do not use?

Published at Nov 18, 2015

Are you paying Oracle support on licences you do not use? How to Perform an OPEX review on Oracle Support. – Part 1 In this difficult economic climate, we are all under pressure to reduce costs and support and maintenance renewals are often getting increasingly scrutinised.

Learn more in the latest slide deck from Madora Consulting. Bringing Clarity to Oracle Licensing.

PRESENTATION OUTLINE

Are you paying support

  • Are you paying Oracle support on licences you do not use?
http://ow.ly/yoVqd. In this difficult economic climate, we are all under pressure to reduce costs and support and maintenance renewals are often getting increasingly scrutinised.

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Why aren't you dealing with this issue

Head on?
For a number of reasons customers are not addressing this potential issue head on, the four we typically hear are:
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Are you unaware of what you are paying on Oracle software support but assume it's correct?

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Having a handle on your support bill doesn't mean it's correct

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Using legacy reporting system or old forms based application from ten years ago?

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Had any business change?

You may be paying for support not being used
If you have had any business change (reduction in headcount, divestment’s, acquisitions, infrastructure refresh etc) then you may be paying for support not being used
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Is your IT landscape aligned to the original metrics?

Conversely, you may have an IT landscape not aligned to the original license metrics or volumes contracted for – so beware.
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Do you understand Oracle Licensing?

it's a moving target
We can understand that it can be a moving target and it is the business Madora Consulting are experts in. Feel free to drop us a question via linkedin, twitter or through our contact form. Madora Consulting are keen to assist.
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Don't have time or resources to investigate?

In this tough times most of us are carrying the role of 2-3 people and finding time to focus on an activity to assess your support may be a challenge.
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Let us take the strain

Why not let Madora Consulting take some of the strain? How about contacting us for a no obligation discussion to better understand the complexity of your situation.
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We can give you some pointers

and see you on your way
It may be that we give you a few pointers to enable you to be self sufficient and on your way, we will be happy to help.

For a more complex situation?

invest in a 1-2 day workshop
If your situation is more complex then it may be worth investing in a 1-2 day support diagnosis workshop where we work with IT management and Procurement to get a view on the complexity of your firm, spend history, architecture and Oracle portfolio. The outcome of this workshop is to ascertain at a high level whether we believe there is opportunity to reduce the support. The report will also advise on the potential effort required to follow through on a detailed Support Assessment and follow through with Oracle on the execution of any changes required.L
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Led to believe you can't cancel support?

There are mixed messages in the Oracle eco-system

There are lots of mixed messages out there in the Oracle eco-system
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Oracle have become more hardline on support

Oracle have also become more hard line on Support in the last 5 years, insisting on the termination of licenses rather than shelving

Oracle make it difficult to reduce support

Clearly support revenue is the lifeblood of the Corporation, so they do their best to make it difficult to reduce revenue to them.
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But, you may be able to reduce support revenue

The fact is that it is entirely feasible to reduce support revenue BUT there are a lot of what we call ‘Oracle Gotchas’.
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Just when you think you have a case to reduce support you get a swerve ball

Just when you think you have a case to reduce support you get a swerve ball. Most of this is documented but involves some searching.
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Remember, everything is negotiable!

The other thing to note – as always with Oracle, everything is negotiable, especially if you are spending on net new product. Again we can guide you through this process and it is a process. Unfortunately there is no simple linear check list to work through here. So be prepared for 3 steps forward and 1 step back – a few times.
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Need some help

Madora can help here!
In this tough times most of us are carrying the role of 2-3 people and finding time to focus on an activity to assess your support may be a challenge. Why not let Madora Consulting take some of the strain? How about contacting us for a no obligation discussion to better understand the complexity of your situation. It may be that we give you a few pointers to enable you to be self sufficient and on your way, we will be happy to help. If your situation is more complex then it may be worth investing in a 1-2 day support diagnosis workshop where we work with IT management and Procurement to get a view on the complexity of your firm, spend history, architecture and Oracle portfolio. The outcome of this workshop is to ascertain at a high level whether we believe there is opportunity to reduce the support. The report will also advise on the potential effort required to follow through on a detailed Support Assessment and follow through with Oracle on the execution of any changes required.
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