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Active Listening

Published on Nov 22, 2015

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PRESENTATION OUTLINE

1.

ACTIVE LISTENING

Photo by Very Quiet
2.

HEARING VS LISTENING

Photo by tim caynes
3.

FOUR FOUNDATIONS

Photo by Leo Reynolds
4.

PAY ATTENTION

TRACK THE SPEAKER
Photo by davic
5.

SHOW YOU ARE LISTENING

NOD, SMILE, SNAP...
Photo by Stuck in Customs
6.

GIVE FEEDBACK

Photo by marc falardeau
7.

BE RESPECTFUL

LET OTHERS FINISH, DEFER JUDGEMENT
Photo by downhilldom1984

Jeffrey Mesina