A typical Day

Embedded ONline Tutor (EOT)

• Learn
• Tutor LoboMail
• myCAPS

ECOMP Tutor

• Learn
• Tutor LoboMail
• myCAPS
• Embedded Online Tutor (EOT)

Online Learning Center Tutor (OLC)

• Tutorsbox
• CAPS Website
• myCAPS

Online Writing Lab (OWL)

• caps.unm.edu
• Lobomail

Student Managers & Assistant Coordinator

• SM of Online Tutoring
• SM of Online Writing
• AC of Online Services
• Come talk to us :)

Matthew Maez

Where do I work?

• Zimmerman - Individual Appt Area
• Student Success Center @ Casas del Rio
• SSSC @ South Campus
• Writing & Language Center
• Working remotely

Working On-Site

• Laptops, headphones, mics, etc. provided
• BYOD
• Textbooks available
• Direct access to SMs, AC, PS

Working off-site

• Provide your own equipment
• Reliable internet connection
• Quiet (or manageable noise)
• Ready to video chat

Tutoring Itself

• Logged into Learn, Tutorsbox, OWL for entire shift
• Open Online Sign-In Sheet at beginning of shift
• You are responsible for tracking your work
• Non-loggables at last shift of each week

tutoring itself (cont.)

• Online interactions are not immediately rewarding
• Benefit comes from seeing student improve over time
• Consistent online communication begins with YOU

Effective tutoring

• Be welcoming and encouraging
• Maintain personal/casual tone
• Direct to TutorsBox for live interactions
• Utilize social media!

Data Tracking

Online Tutoring Sign-In

Pop Quiz

Lobo Louie is an EOT. He receives the question "What is a synapse?" from Tony Stark in his PSY 105 course.

A. OLC
B. OWL
C. EOT-SAQ

Lobo Lucy is an OLC tutor. She has holds an algebra session via TutorsBox for Natasha Romanoff.

A. OLC
B. EOT-OWL
C. OWL

Lobo Louie reads and responds to a paper in the OWL submitted by Bruce Banner.

A. EOT-OWL
B. OWL
C. SAQ

Untitled Slide