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11 Customer Relationship Management Software Facts You Must Know

Published on Sep 07, 2016

Here are some facts, statistics and data that will give you a more clear view of CRM's impact on businesses.. Want to learn more about CRM's software? visit: https://goo.gl/4yYW5h

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11 Customer Relationship Management Software Facts You Must Know.

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11 Customer Relationship Management Software Facts You Must Know.

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Here are some facts, statistics and data that will give you a clear view of CRM's Software.

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1. CRM offers an average return of $8.71 for every $1 spent.

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2. 65% of businesses adopt a CRM within their first 5 years.

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3. 1/3 of CRM users use Sales force according survey data from 2015..

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4. 53% of top-performing companies are investing in CRM to drive sales productivity...

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5. 6 out of 10 small businesses are using their CRM system for email marketing. Staying in touch with your customers and leads via email is perhaps the most vital element of your email campaign.

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6. 80% of marketing automation users saw their number of leads increase, and 77% saw the number of conversions increase...

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7. A Nucleus Research Study found “an average productivity gain of 14.6% from mobile capabilities and 11.8% from social"...

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8. CRM software had the biggest impact on customer retention rates and customer satisfaction rates....

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9. 3 out of 4 consumers say they spent more money with a company because of a positive customer experience...

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10. 25% of Facebook and Twitter users expect a reply to their complaints via social media in less than 1 hour, while 66% of social media users expect a response within a day.

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11. The CRM market is predicted to be a $36.5 billion market by 2017, According to Gartner.

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Want to know more CRM Software Facts?

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CALL US AT - +91 786 938 6777

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VISIT: http://www.foduu.com/
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