10 Big Ideas from NYU 2015 that summarize the state of

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Slide Notes

10 Big Ideas from NYU 2015 that summarize the state of hospitality today

Published on Nov 19, 2015

Whether you attended the 2015 NYU Hotel Investment Conference this week or not, this quick summary provides a glimpse into the state of hospitality today through the eyes of hotel executives - and shows where we may be headed. #NYUHospitality

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PRESENTATION OUTLINE

Ten Big Ideas from NYU 2015

(That summarize the state of hospitality today)

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"Hotels make money every 15 years, and this is the 15th year."
- Bill Marriott

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"The hotel industry has focused on product and brand for the past 50 years. For the next 50, it will be on relationships and databases."
- Monty Bennett

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"Hotel brands will become tech companies."
- Monty Bennett

Photo by Hugo Chinaglia

"Everything we do comes down to two words:
GUEST EXPERIENCE"
- Steve Wynn

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"True luxury is having access and options. And today that includes checking into your room on your mobile."
- Alfredo Carvajal

Photo by Orin Zebest

"Social media has helped us become better hotel operators. Feedback is faster and everything is public."
- Jim Abrahamson

Photo by Les Roches

"Health & wellness is luxury. How can a hotel experience be designed to enhance human performance?"

Photo by Tomás Fano

"Today consumers design their own shoes, clothes - why shouldn't they be able to customize their hotel room?"
- Allison Reid

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10.

"Global gateway cities such as New York City will become exponentially more important for tourism over the next 30 years"

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11.

More tweets: #NYUHospitality

Summary by @JosiahMackenzie

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Josiah Mackenzie

http://t.co/xMu73xYsBo

Slide Notes

10 Big Ideas from NYU 2015 that summarize the state of hospitality today

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PRESENTATION OUTLINE

Ten Big Ideas from NYU 2015

"Hotels make money every 15 years, and this is the 15th year."- Bill Marriott

"The hotel industry has focused on product and brand for the past 50 years. For the next 50, it will be on relationships and databases."- Monty Bennett

"Hotel brands will become tech companies."- Monty Bennett

"Everything we do comes down to two words:GUEST EXPERIENCE"- Steve Wynn

"True luxury is having access and options. And today that includes checking into your room on your mobile."- Alfredo Carvajal

"Social media has helped us become better hotel operators. Feedback is faster and everything is public."- Jim Abrahamson