should i be worried?

scope

• The nature of disruptive change
• What is digital?
• Technologies to watch
• The effect on APS work
• What can we do?

Amara's Law
We tend to overestimate the effect of a technology in the short run and underestimate it in the long run.

Clayton Christensen: disruptive innovations were technologically straightforward, consisting of off-the-shelf components put together in a product architecture that was often simpler than prior approaches. They offered less of what customers in established markets wanted and so could rarely be initially employed there. They offered a different package of attributes valued only in emerging markets remote from, and unimportant to, the mainstream.

Disruptive innovations

• Model T Ford
• Personal computing
• Digital photography
• Wikipedia
• Amazon
• Uber
• Netflix

Digital Transformation

• Digitization: (conversion) analogue to digital
• Digitalization: (process) technology induced change
• Digital Transformation: (effect) the total and overall societal effect of digitalization

DATA

Artificial intelligence

• Algorithms
• Data
• Machine Learning
• Hardware advances

Intelligent Apps

Conversational Platforms

blockchain

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Hollowing out

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Automation

What to do?

• Have the 'higher purpose' discussion
• Reposition HR as evidence based
• Define and communicate an HR automation strategy
• Establish shared, technology-based processes for core HR programs
• Build an HR structure with clear governance for the new ways of working

Questions?