MGT 420 Topic 5 decision making

Published on Mar 04, 2016

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PRESENTATION OUTLINE

Decision Making

Topic 5 - Page 189
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Decision Environments

  • Certain environments
  • Risk environments
  • Uncertain environments

What is
Organized Anarchy

Types of decisions

  • Programmed Decisions
  • Nonprogrammed decisions
  • Associated choices
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figure 17.1

Herbert Simon - satisficing

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Garbage Can Model

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Heuristics - simplifying strategies or 'rules of thumbs' used to make decisions

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  • Availability heuristic
  • Representative heurestic
  • Anchoring & Adjustment heuristic
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How do you choose which problem to address?

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How do you choose which problem to address?

  • might problem resolve itself ?
  • is this my decision to make ?
  • is this a solvable problem within the context of the organization ?
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Who should participate in decision?

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Authority decisions
Consultative decisions
Group decisions

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figure 17.2

Knowing when to quit

eliminating escalating commitments
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AI - Artificial Intelligence

page 203 ethics

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Conflict & Negotiation

Page 205
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