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Email Etiquette

Published on Feb 28, 2017

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PRESENTATION OUTLINE

Email Etiquette

Heaven Masuno

CC

  • Carbon copy
  • We use CC when we want to send a copy of an email to someone that is not considered a primary recipient.
  • Would not use if the email is meant tone directly applicable to that person.
  • For example a good use of CC would be CC'ing the principal in communication about a student conflict between you and colleague or fellow teachers.

BCC

  • Blind carbon copy
  • When you want a copy of an email to be sent to someone, but do not want the primary recipients to know the email was also sent to the BCC'ed person.
  • Do not use if you would want the person in the BCC to be able to contribute in a response to the original email.
  • A good example and use would be if you were having a problem with a coworker and wanted to BCC the principal or HR so that they have a recorded copy of the conversation in question.

Reply all

  • Use when you would like everyone to receive a notification of your response.
  • Do not use if there are people, possibly in CC field, that you would not like to see your response.
  • For example, a good use would be responding to an RSVP of whether you can make a work party or work meeting. You could use this in a parent email thread and have parents response with what they would each like to contribute to a class party. Reply all would allow everyone to bring something that they know no one else is bringing.

Forward

  • Use when you would like to share an email with someone who was not a part of the original recipient list.
  • Do not use if you are meaning to do anything other than share with someone new
  • For example, a good use would be if a colleague shares a new curriculum plan with you and you want to share the idea with fellow teachers.