1 of 30

Slide Notes

DownloadGo Live

Analytics workshop

Published on Nov 20, 2015

An introduction to analytics for beginners and how best to use for driving your business or start-up forward. The deck favours principles over techniques.

PRESENTATION OUTLINE

Analytics workshop

Introduction and Best Practises
Photo by John Foxx

Why use analytics?

Understanding Qualitative and Quantitative Analysis
Photo by émiliep

Quantitative Analysis

The "What" and the "How"

Analytics for...

  • Websites
  • Mobile Apps
  • Email
  • Social Media
  • Sales / CRM

My personal favourites

  • Localytics
  • Trak.io
  • Mailchimp
  • Google Analytics
  • Optimizely

Demo

HOW TO USE

Photo by Ninja M.

Integration

Dependent on the medium

EVENT TRACKING

Logging every point of interaction

Collecting data

Statistical Confidence

Demo

Insight

Asking the right questions

Start with purpose

Meaningful Action

For activation, conversion or retention
Not every business needs conversion. Not every business needs retention.
It depends on the purpose of your digital presence as to how you'll make the best use of analytics.

defining key metrics

Align/compare with business objectives

Informing the TEAM

Defined metrics and multi-user accounts

Vanity Metrics

The Analytics Curse and Obsession

Activation & Conversion

Funnels

Summaries

Google Analytics
- Overall Traffic
- Traffic/Referral Sources
- Top Pages
- Devices
Photo by qthrul

User Flow

Page Analytics

  • Time on page
  • Bounce Rate
  • Page Speed
  • Heatmaps

Demo

Growth

Using data driven insights to meet business objectives
Photo by Mike Motsok

Forming Hypotheses

Based on Qltv & Qtv analysis

validating Hypotheses

  • A/B Testing
  • Beta Tests / Pre-screening
  • Rollout

Validate fast

As quickly, cheaply and easily as possible

Iterate

Compounding Effect

Demo

Khuram Malik

Digital & Marketing Strategist - krmmalik.com/me